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Topics > Other > 10 things I don't like about Virgin Pendolino trains
10 things I don't like about Virgin Pendolino trains
10 things I don?t like about Virgin Pendolino trains
- On entering, there is an all-pervading sickly-sweet smell of disinfectant, especially in the vestibules with toilets adjacent;
- The carriages in standard class are stuffed full of seating giving a very claustrophobic impression;
- The seats are uncomfortable having an incorrect rake of the backrest, caused by stuffing in too many seats. I get back ache after an hour;
- The legroom is inadequate for anyone over about 5? 10?; I have to sit slightly sideways;
- The seats don?t coincide with windows in standard class. This constrains the view, and some seats have no adjacent window at all (the basic carriage design has a much lower than usual window to wall ratio);
- Moreover, the seat reservation system takes no account of this, and on the last three trips my reserved seat has been for a seat without any window, while other seats with windows were unreserved;
- The ride is bumpy, despite the multi-billion pound upgrade of the West Coast Main Line. It is almost impossible to write anything on the train, or to safely drink a hot drink, or to walk down the aisle without being thrown onto the lap of other passengers;
- The heating very uneven (hot by the window seats, cool at the gangway seats) and not all carriages are at same temperature)
- Litter compartments in the vestibule are poorly constructed. The latches break, then the door hangs open obstructing the vestibule.
- Coach fittings rattle at speed.
An article in Transit 15th May 2009 showed the scores of public satisfaction for different train types. Pendolino scored worst on the following:
- Windows (see point 3 on my list)
- Seating accessories
- Comfort of seating
- On-train environment
- Vestibule area
- Luggage provision
(This page was created on 26th May 2014)